Reference

Terms That Govern Your ae67 Account

These terms set out what you agree to when you open and use an ae67 account — covering deposits via bKash, Nagad, and Rocket, how your wallet works, and what we expect from both sides.

Account EligibilityPayment RulesWallet & WithdrawalsAccount ConductJurisdiction Notice
ae67 Terms That Govern Your ae67 Account
HOW WE OPERATE

How ae67 Handles Your Account Data

We hold account data only for as long as it is needed to operate your wallet, process payments, and meet any legal retention requirements that apply. You can request a copy of the data we hold on your account, or ask us to correct inaccurate details, by contacting support through live chat or email.

Data Retention

Account records, transaction logs, and wallet history are kept for the period required by applicable financial regulations, then securely deleted.

Account Security

Your account is protected by password authentication and OTP verification on login. Never share your OTP with anyone, including support staff.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can manage these in your browser settings.

Requesting Changes

To update your registered details or request data deletion, contact support with your account ID. We verify identity before making any changes.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team handles terms-related queries through the channels below. We aim to respond to account and policy questions within one business day.

Team online

Live Chat

Open the chat widget from any page on ae67 to ask about account terms, wallet rules, or eligibility questions in real time.

Email Support

Send a detailed query to our support address for written confirmation of how a specific term applies to your account situation.

Account Help Centre

The Help Centre in your account dashboard covers common terms questions — payment rules, withdrawal conditions, and account conduct.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account conduct, and your rights.

You must be of legal age in your jurisdiction and located in a region where ae67 is available. Eligibility depends on local law; it is your responsibility to confirm this before registering.

We will notify you through your registered account before any material change takes effect. Continuing to use the platform after that notice means you accept the updated terms.

We may suspend or close an account that breaches our conduct rules. Any balance held in the wallet at that point is handled according to the relevant clause in the full terms document.

Yes. Payments via bKash, Nagad, and Rocket are also subject to those providers' own terms. Both sets of rules apply when you transact through your ae67 wallet.

Contact support via live chat or email with your account ID. We verify your identity first, then provide the data held on your account within a reasonable timeframe.

These terms are subject to the laws of the jurisdiction we operate under. Where local law in your region conflicts with a clause, local law takes precedence for you specifically.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.