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How ae67 Handles Your Personal Data

Your account information, payment details, and browsing activity on ae67 are handled under a clear privacy framework — what we collect, why we collect it, and how you can request changes or deletion.

Data you controlbKash, Nagad, Rocket payment privacyAccount securityRight to request deletionContact us directly
ae67 How ae67 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

ae67 applies security measures at every layer of your account — from the moment you log in to when a withdrawal is verified. Here is how we handle the four areas that matter most to your privacy.

Payment Data Security

Payment details for bKash, Nagad, and Rocket are passed directly to those processors over encrypted connections. We do not store your mobile wallet PIN or full transaction credentials on our servers.

Cookies and Session Continuity

We use session cookies to keep you logged in across devices. If you clear cookies or switch browsers, you will be asked to re-authenticate via OTP sent to your registered mobile number.

Data Retention and Deletion

Active account data is retained while your account is open. On account closure, personal data is scheduled for deletion or anonymisation within the period required by applicable law.

Your Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion by contacting our support team with your registered account email.

PRIVACY CONTACT

Reach Our Privacy Team Directly

If you have a question about your data, want to request a copy of what we hold, or need to report a concern, our support team handles privacy requests directly. Responses are sent to the email address registered on your account. For urgent account security issues, use live chat for the fastest path.

Team online

Email Privacy Request

Send your data access or deletion request to our support email. Include your registered account email so we can locate your records quickly.

Live Chat

Open live chat from the ae67 site or mobile browser. Our Bangladesh support team can log your privacy request and escalate it to the right team.

Account Settings

Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy on ae67

These are the questions we hear most often about how ae67 handles personal data, account information, and your rights as an account holder.

We collect your name, contact details, and the payment method you register — such as bKash, Nagad, or Rocket. We also log device and session data to maintain account security.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete transactions. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team by email or live chat with your registered account email address. We will locate your records and send a copy to your registered contact within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove or anonymise your personal data after your account is closed, except where applicable law requires us to retain certain records.

Payment data for bKash, Nagad, and Rocket is transmitted over encrypted connections directly to those processors. We do not store your wallet PIN or full payment credentials on our systems.

Your personal data is scheduled for deletion or anonymisation in line with our retention policy. Some records may be kept for the period required under applicable law before permanent removal.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.